Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, generate videos, or contact us for support.
- Account information (email, name, profile picture)
- Video generation data (prompts, settings, generated content)
- Usage data (generation history, preferences)
- Payment information (processed securely through Stripe)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
3. Data Storage and Security
Your data is stored securely using industry-standard encryption methods. We use Supabase for database storage with Row Level Security (RLS) policies, and Cloudflare R2 for video storage. Authentication is handled by Clerk with secure JWT tokens.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations (under strict confidentiality)
5. Public Content
Videos marked as public may be displayed in our discovery gallery and used for promotional purposes. You can control the visibility of your generated content through the public/private toggle when creating videos.
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. You may request deletion of your account and associated data at any time.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hej@aivideogenerator.dk